Warranty
CD RODS Warranty Program
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CD Rods Limited lifetime warranty.
CD Rods backs it products. If you are the original owner and have proof of purchase, we warrant our product against material and workmanship issues for the reasonable life of the product (up to 5 years).
CD Rods reserve the right to assess and reject any claims and in most cases will need to see the product to accurately assess it.This can be returned to the place of purchase or CD Rods HQ. If your rod has been fished successfully on the first few outings and a breakage occurs down the line, this is unlikely to be manufacturing fault.
What does the warranty include?
The repair or replacement of any defective parts. If a part is not available or is discontinued, CD Rods reserves the right to replace it with a similar or better alternative.
What does this exclude;
This warranty is limited to the original purchaser and excludes accidental damage, misuse, abuse, neglect, unauthorised alterations/modifications or normal wear and tear. It also does not cover direct, indirect, consequential, incidental or any other type of damage resulting from the use of this product.
CD Rods no hassle replacement program.
We know that breakages happens. Even the best fisho has slipped over, high sticked or dropped a rod or two. If we had a dollar for every time someone slammed a rod in a car door, well, we would have a few dollars.
We don’t want to make money out of these situations, we just want to see you back doing what you love. We stock replacement sections for our current rods, which will cost you a lot less than the price of a new rod.
If we are unable to supply a replacement section we can offer you a discount for trading in your old rod.
Simply get in touch with us at sales@cdrods.co.nz and we will help you out the best we can to get you back fishing.
Returns or exchanges:
If you are not happy with your purchase or want to exchange it, please return it within 30 days of purchase for a full refund. Product must be un-used and in its original condition and packaging. Return shipping and re-shipping of a new item (if applicable) is at the expense of the customer.